While this applies in many contexts, I think the most profound is the overall human relationship context and how people interact in general. A great manager I met from Microsoft once put it this way, “people don’t remember what you said, but they remember how they felt.” NLP reinforces how important this is in human dynamics.

From the link: “Control in human systems refers to the ability to influence the quality of a person’s own and other people’s experience in the moment and through time.

The person with the greatest flexibility of behaviour – that is, the number of ways of interacting – will control the system. Choice is always preferable to no choice, and more choice is always preferable to less choice. This also relates to the third general principle of NLP, mentioned previously. This principle is that a person needs to vary their behaviour until they get their desired outcome. If what you are doing is not working, vary the behaviour and do something else. Anything else is better than continuing with what doesn’t work. Keep varying your behaviour until you find something that works.”

“love is action”
– troy willis, entrepreneur

Excerpt from Scoble’s post: “But, I had to admit it was cool. I’d never seen a coding environment that was like this. Just plop a component down on the screen. Draw a line to connect it into the system. No code.

Then the shocker. He closed down Eclipse, opened up Visual Studio and did the same thing. Only this time his system used Visio inside of Visual Studio. He showed me the code it wrote. Showed me the XML file it created. And how it enabled a new kind of development team.

‘Is this interesting?’ he asked.

[expletive] Yes!!”